Quality: monitoring defects and waste, planning corrective actions

Quality is "conformity to the requirements defined by mutual agreement with the customer, no more nor less."

It starts by introducing – by agreement between the customer and producer – technical specifications, which will be shown on a single document: the technical information sheet. This information sheet will show the detailed description of the article, and will be useful for all departments of the company.

These specifications derive from the quality standards that will be used in production. They will enable decisions to be taken about accepting or rejecting quality. If non-conformity is not detected in time, it will become apparent in “contaminated” batches. Recalling them often involves considerable expense.

Therefore, it is of the utmost importance to deal with a non-conformity at the earliest possible stage, before it even appears; that is the aim of the standards that will be devised :

Standards :





tool transfert


Indicateurs KPI’s :

scrap rate

number of claims

number of cases

number of developments

number of purple forms

Nevertheless, in addition to all these standards which will help guarantee quality that meets the requirements, it is essential to ensure constant monitoring throughout the production process. This is online monitoring, often followed by statistical controls.


The Factory software allows to improve the quality of the production and thus to satisfy your customers.

  • The form tool has been developed to allow you to record and process any anomalies or complaints.
  • Computerized control sheets ensure real-time recording of all your measurements and controls and ensure seamless traceability.
  • The analysis module highlights the weak points very quickly and initiates the necessary corrective actions in accordance with the requirements of the ISO 9001 standard.

Specific documents

Based on the user’s requirements, Factory Systems develops and automates your specific documents.


  • graphical analysis of defects and complaints
  • computerised technical information sheet
  • computerised check sheet or self-check sheet
  • calculating productivity
  • computerised “100 units” check
  • computerised statistical check
  • the “check-list” for the launch of a new product
  • computerised, instantaneous communication between distant or masked production locations